FAQs

Standard delivery available through Australia Post, $15 flat rate delivery fee.

Our return policy lasts 30 days.

If it has been more that 30 days since your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for returns, your item must be unused, in its original packaging and be in the same condition that you received it. The cost of return postage will be at the customer's expense.

To enquire to process a return please submit a form through our contact page or email us at: grey.collects@gmail.com

Collection of Information

We may collection information you give us. This can be through forms completed on our website or by corresponding with us by phone, e-mail or otherwise. This information may include your name, address, e-mail address and phone number, financial and credit card information and personal description.

Disclosure of Information

We may share your information with members of our company for purpose of processing of orders and enquiries you have.

Storage of Information 

The information we collect from you is stored in Australia; it is stored in secure servers. Unfortunately, the transmission of information via the internet is not completely secure. We will ensure we do our best to protect your personal data provided through our website, although any transmission is at your own risk.